Shipping policy
Welcome to Blush Lucy.
Thank you for choosing Blush Lucy. We’re committed to making your shopping experience smooth, reliable, and enjoyable from the moment you place your order until it arrives at your doorstep. Please review our Shipping Policy below.
Order Processing
Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
Processing Time
1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be processed on the next available business day.
During holidays, promotional events, or peak shopping periods, processing times may be slightly extended.
Every order is carefully checked before dispatch to help ensure product quality and order accuracy.
Shipping Methods & Rates
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $54.99 | $10.00 |
| Free Shipping | $55.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Shipping fees are automatically calculated and displayed during checkout.
Order Tracking
Once your package has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates generally become available within 24–48 hours after the carrier scans your package.
If you have any questions about your shipment or tracking information, please contact our Customer Support Team.
Shipping Information
To help ensure a successful delivery, please keep the following in mind:
- Please carefully verify your shipping address before completing your order.
- Shipping addresses cannot be changed once an order has entered processing.
- Orders containing multiple items may be shipped separately depending on inventory availability.
- Shipping carriers are selected according to the destination and available logistics services.
- We currently do not deliver to APO, FPO, or DPO military addresses.
Shipping Delays
We do our best to process every order promptly. However, unexpected delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Transportation disruptions
- Public holidays
- High shipping volumes
- Customs inspections
- Incorrect or incomplete shipping information
- Unexpected carrier delays
We sincerely appreciate your patience and understanding if your delivery takes longer than expected.
Lost or Damaged Packages
If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible.
To help us investigate the issue, please provide:
- Order Number
- Photos of the shipping package
- Photos of the shipping label
- Photos of the damaged item, if applicable
Our Customer Support Team will review the information and work with the shipping carrier when necessary to help resolve the issue.
Customs & Import Charges
International orders, where available, may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.
These fees are determined by local customs authorities and are the responsibility of the customer.
Business Address
The address below is provided for business correspondence purposes only and is not our return warehouse or return address.
Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions and return address.
Contact Us
Blush Lucy
Business Address
3652 Broad River Ct
Ellenwood, GA 30294
United States
Business Correspondence Only – Not a Return Address
If you have any questions regarding shipping or delivery, please contact info@blushlucy.com.
Our Customer Support Team typically responds within 24–48 business hours and will be happy to assist you.
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